Recall Radar

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

Recall 17-130 · April 12, 2017 · Customatic Beds

What to doConsumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Read the official CPSC notice

Recall at a glance

Recall number
17-130 (CPSC)
Recall date
April 12, 2017
Brand
Customatic Beds
Category
Furniture and home
Products
Adjustable beds
Hazard
Electric Shock Hazard
Hazard type
Electric shock
Remedy
Repair
Units
About 50,000
Made in
Taiwan
Last updated by CPSC
April 12, 2017

What was recalled

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Adjustable beds · About 50,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.; PPJ, LLC; d.b.a Customatic Beds of Natick, Mass..

Consumer contact

Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

Recall history and context

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Adjustable beds (About 50,000 units). This recall involves the bases of Customatic adjustable beds.

Why was it recalled?

CPSC lists the reason as: Electric Shock Hazard.

What should I do if I own one?

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 12, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.