Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard
Recall at a glance
- Recall number
- 17-044 (CPSC)
- Recall date
- December 6, 2016
- Brand
- Atrium
- Category
- Other consumer products
- Products
- SafeHarbor vinyl impact windows
- Hazard
- Impact Injury Hazard
- Remedy
- Repair
- Units
- About 580
- Made in
- United States
- Last updated by CPSC
- December 6, 2016
What was recalled
This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the "SafeHarbor" brand name on it.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- SafeHarbor vinyl impact windows · About 580 units
Photos from the recall notice
Where it was sold
Companies named in the notice: ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750.; Atrium Windows and Doors Inc., of Welcome, N.C..
Consumer contact
Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on "Safety Alert" for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
SafeHarbor vinyl impact windows (About 580 units). This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape.
Why was it recalled?
CPSC lists the reason as: Impact Injury Hazard.
What should I do if I own one?
Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 6, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.