Recall Radar

Human Touch Recalls Reclining Chairs Due to Fall Hazard

Recall 17-036 · November 23, 2016 · Human Touch

What to doConsumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Read the official CPSC notice

Recall at a glance

Recall number
17-036 (CPSC)
Recall date
November 23, 2016
Brand
Human Touch
Category
Furniture and home
Products
Perfect power recliner chairs
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Refund, Repair
Units
About 1,100
Made in
Thailand
Last updated by CPSC
November 23, 2016

What was recalled

This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Perfect power recliner chairs · About 1,100 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.; Human Touch LLC, of Calif..

Injuries or incidents reported

The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.

Consumer contact

Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.

Recall history and context

Human Touch appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Perfect power recliner chairs (About 1,100 units). This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

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    March 18, 2009 · Human Touch · Furniture and home

    This recall involves chair model numbers PC-095, PC-3, PC-7, and PC-9 that have an "open screw" drive or a "dual cover" screw drive and that were sold prior to September…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 23, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.