Human Touch Recalls Reclining Chairs Due to Fall Hazard
Recall at a glance
- Recall number
- 17-036 (CPSC)
- Recall date
- November 23, 2016
- Brand
- Human Touch
- Category
- Furniture and home
- Products
- Perfect power recliner chairs
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Refund, Repair
- Units
- About 1,100
- Made in
- Thailand
- Last updated by CPSC
- November 23, 2016
What was recalled
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Perfect power recliner chairs · About 1,100 units
Photos from the recall notice

Where it was sold
Companies named in the notice: Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.; Human Touch LLC, of Calif..
Injuries or incidents reported
The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
Consumer contact
Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.
Recall history and context
Human Touch appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Perfect power recliner chairs (About 1,100 units). This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
More recalls from Human Touch
- Human Touch Recalls Perfect Chair to Fix Screw Drive
March 18, 2009 · Human Touch · Furniture and homeThis recall involves chair model numbers PC-095, PC-3, PC-7, and PC-9 that have an "open screw" drive or a "dual cover" screw drive and that were sold prior to September…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 23, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.