Recall Radar

Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

Recall 17-004 · October 4, 2016 · Interlogix

What to doConsumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.

Read the official CPSC notice

Recall at a glance

Recall number
17-004 (CPSC)
Recall date
October 4, 2016
Brand
Interlogix
Category
Other consumer products
Products
Interlogix ® wireless personal panic devices
Hazard
Failure to Operate in an Emergency
Remedy
Replace
Units
About 67,000
Made in
Mexico
Last updated by CPSC
October 27, 2016

What was recalled

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Interlogix ® wireless personal panic devices · About 67,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.; Interlogix, of Lincolnton, NC.

Consumer contact

Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at questions@interlogix.com, or online at www.interlogix.com and click on Customer Service for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Interlogix ® wireless personal panic devices (About 67,000 units). This recall involves Interlogix wireless personal panic devices.

Why was it recalled?

CPSC lists the reason as: Failure to Operate in an Emergency.

What should I do if I own one?

Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 27, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.