Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Recall at a glance
- Recall number
- 16-762 (CPSC)
- Recall date
- July 27, 2016
- Brand
- Emson
- Category
- Other consumer products
- Products
- UComfy Neck and Shoulder Heat Wrap
- Hazard
- Burn Hazard (Recall Alert)
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 10,000
- Made in
- China
- Last updated by CPSC
- July 27, 2016
What was recalled
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- UComfy Neck and Shoulder Heat Wrap · About 10,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.; E. Mishan & Sons, Inc. (Emson), of New York.
Injuries or incidents reported
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Consumer contact
Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
UComfy Neck and Shoulder Heat Wrap (About 10,000 units). This recall involves UComfy Neck and Shoulder Heat wraps.
Why was it recalled?
CPSC lists the reason as: Burn Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 27, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.