School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert)
Recall at a glance
- Recall number
- 16-721 (CPSC)
- Recall date
- January 14, 2016
- Brand
- School Specialty Expands NeoRok Stools
- Category
- Furniture and home
- Products
- Classroom Select NeoRok Stools
- Hazard
- Fall Hazard (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Refund
- Units
- About 6,000 (About 1,350 were recalled in June 2015. In addition, about 800 were sold in Canada)
- Made in
- United States
- Last updated by CPSC
- January 14, 2016
What was recalled
This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Classroom Select NeoRok Stools · About 6,000 (About 1,350 were recalled in June 2015. In addition, about 800 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Classroom Direct catalogs, School Specialty Furniture and Equipment catalogs, School Specialty Education Essentials catalogs, School Specialty Early Childhood catalogs, and on www.schoolspecialty.com from May 2015 through November 2015 for between $105 and $115.; School Specialty Inc., of Greenville, Wis..
Injuries or incidents reported
School Specialty has received a total of nine reports of stools breaking during use, including one report involving a concussion.
Consumer contact
School Specialty toll-free at 877-204-3948 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.schoolspecialty.com and click on Product Recalls on the bottom right.
Recall history and context
Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Classroom Select NeoRok Stools (About 6,000 (About 1,350 were recalled in June 2015. In addition, about 800 were sold in Canada) units). This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom.
Why was it recalled?
CPSC lists the reason as: Fall Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers directly.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 14, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.