Porta Recalls Residential Elevators Due to Serious Fall Hazard
Recall at a glance
- Recall number
- 16-238 (CPSC)
- Recall date
- August 3, 2016
- Brand
- Porta
- Category
- Other consumer products
- Products
- Residential elevators with electro mechanical door locks (EMDLs)
- Hazard
- Serious Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Replace
- Units
- About 60,000
- Made in
- United States
- Last updated by CPSC
- August 3, 2016
What was recalled
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Residential elevators with electro mechanical door locks (EMDLs) · About 60,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.; Porta Inc., of Arlington Heights, Ill..
Injuries or incidents reported
The firm has received two reports of lock failure. No injuries have been reported.
Consumer contact
Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Residential elevators with electro mechanical door locks (EMDLs) (About 60,000 units). This recall involves all residential elevators with plastic electro mechanical door locks.
Why was it recalled?
CPSC lists the reason as: Serious Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 3, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.