Lutron Electronics Recalls Roller Shades Due to Impact Hazard

Recall at a glance

What was recalled

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Roller Shades · About 30,000 (in addition about 5,000 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Home Depot, Lowes, specialty window shading dealers and online at SerenaShades.com from November 2013 through November 2015 for between $280 and $2,400.; Lutron Electronics Co. Inc., of Coopersburg, Pa..

Injuries or incidents reported

Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.

Consumer contact

Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com/safetynotice for more information.

Recall history and context

Lutron Electronics appears in 3 CPSC recalls on record. See all Lutron Electronics recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

More recalls from Lutron Electronics

• Lutron Electronics Recalls Roman Shades
  November 24, 2015 · Lutron Electronics · Other consumer products

  This recall involves hobbled-style, motorized or manual, custom-made Roman shades. They were made out of fabric mounted on a metal frame, manufactured between December…

• Tu-Wire® Dimming Ballasts Used With Compact Fluorescent Lights Recalled for Shock Hazard
  August 16, 2006 · Lutron Electronics · Lighting and electrical

  The recalled ballast is used to dim compact fluorescent lighting fixtures. The ballasts are not visible once installed. The ballasts were included with light fixtures…

Similar recalls in other consumer products

• 3M Company Recalls Scotch™ Thermal Laminators
  October 15, 2026 · 3M · Other consumer products

  This recall involves the Scotch™ thermal laminator, model number TL1302Z. The laminator is light gray/white with gray accents and the word "Scotch" is printed in gray on…

• The Conqueror Recalls Avengers Medals
  October 8, 2026 · The Conqueror · Other consumer products

  This recall involves the Avengers Infinity Gauntlet medal. The medal is gold, with colorful gems on the front and comes in a black package marked "Marvel Avengers" with…

• Dollar Tree Stores Recalls Electric Balloon Pumps
  October 1, 2026 · Dollar Tree Stores · Other consumer products

  The recalled electric balloon pump is a high-pressure pump that has two operation modes, continuous and touch-on. It is made of plastic and comes in pink with a blue…

• Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas
  September 17, 2026 · Sauna360 Expands · Other consumer products

  This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the…

• Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
  September 17, 2026 · Sauna360 · Other consumer products

  This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words…

• Prepared Hero Recalls Fire Spray Canisters
  September 10, 2026 · Prepared Hero · Other consumer products

  This recall involves the Hero Fire Spray Fire Canisters. The canisters are either red and blue or red and have the company's logo on them with the name HERO Fire Spray…