Recall Radar

Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard

Recall 16-083 · January 27, 2016 · LocknCharge Technologies

What to doConsumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.

Read the official CPSC notice

Recall at a glance

Recall number
16-083 (CPSC)
Recall date
January 27, 2016
Brand
LocknCharge Technologies
Category
Other consumer products
Products
Charging stations
Hazard
Electrical Shock Hazard
Hazard type
Electric shock
Remedy
Repair
Units
About 550
Made in
Australia, Hong Kong
Last updated by CPSC
January 27, 2016

What was recalled

This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Charging stations · About 550 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.; LocknCharge Technologies LLC, of Madison, Wis..

Injuries or incidents reported

LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.

Consumer contact

LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Charging stations (About 550 units). This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers.

Why was it recalled?

CPSC lists the reason as: Electrical Shock Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 27, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.