Recall Radar

West Elm Recalls Bar Stools Due to Fall Hazard; Sold Exclusively at West Elm

Recall 16-077 · January 19, 2016 · West Elm

What to doConsumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

Read the official CPSC notice

Recall at a glance

Recall number
16-077 (CPSC)
Recall date
January 19, 2016
Brand
West Elm
Category
Furniture and home
Products
Saddle bar and counter stools
Hazard
Fall Hazard; Sold Exclusively at West Elm
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 6,000 (in addition, about 100 were sold in Canada)
Made in
China
Last updated by CPSC
January 19, 2016

What was recalled

The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are: SKU Type Color 652164 Counter Stool Elephant Leather 655472 Bar Stool Elephant Leather 1220763 Bar Stool Iron Basketweave 1235506 Bar Stool Iron Basketweave 1425487 Counter Stool Iron Basketweave 1591601 Counter Stool Iron Basketweave 1699289 Counter Stool Slate Chevron 1700749 Bar Stool Slate Chevron 1795665 Bar Stool Slate Chevron 1795566 Counter Stool Slate Chevron 4737185 Bar Stool Elephant Leather 4737318 Counter Stool Elephant Leather 8447229 Counter Stool Crosshatch Steel/Ivory 8447476 Bar Stool Crosshatch Steel/Ivory 9082843 Bar Stool Crosshatch Steel/Ivory 9087271 Counter Stool Crosshatch Steel/Ivory

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Saddle bar and counter stools · About 6,000 (in addition, about 100 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.; West Elm, a division of Williams-Sonoma, Inc., of San Francisco.

Injuries or incidents reported

The firm has received six reports of the stools breaking, including one injury.

Consumer contact

West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.

Recall history and context

West Elm appears in 7 CPSC recalls on record. See all West Elm recalls.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Saddle bar and counter stools (About 6,000 (in addition, about 100 were sold in Canada) units). The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave.

Why was it recalled?

CPSC lists the reason as: Fall Hazard; Sold Exclusively at West Elm.

What should I do if I own one?

Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 19, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.