PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Portable Lithium Polymer Battery Packs · About 56,000 (in addition, about 800 sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.; PNY Technologies, Inc., of Parsippany, N.J..

Injuries or incidents reported

PNY has received one report of venting with flames. No injuries have been reported.

Consumer contact

PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

Similar recalls in power banks, chargers and batteries

• The Blue Cactus Company Reclining Chair Battery Packs Recalled
  September 24, 2026 · The Blue Cactus Company Reclining Chair Battery Packs · Power banks, chargers and batteries

  This recall involves The Blue Cactus Company Reclining Chair 2500 mAh battery packs with model number RWX-RBP02. The battery packs are black with the brand logo and…

• NEWDERY Power Banks Recalled
  September 24, 2026 · NEWDERY Power Banks · Power banks, chargers and batteries

  This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and…

• Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks
  September 3, 2026 · Truststone · Power banks, chargers and batteries

  This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their…

• Goal Zero Recalls YETI 3000X Power Stations
  August 20, 2026 · Goal Zero · Power banks, chargers and batteries

  This recall involves Goal Zero's YETI 3000X power stations. The silver and black portable power stations measure about 24.4 inches high, 18.5 inches wide and 22.3 inches…

• A2batt Recalls EEMB Lithium Coin Battery Chargers
  August 6, 2026 · A2batt · Power banks, chargers and batteries

  This recall involves EEMB Lithium-ion Coin Battery Chargers with Rechargeable 2032 Batteries, model SKLC-0420-0040. The product includes the charger, four rechargeable…

• Flaunt Recalls Magsafe Battery Chargers
  July 9, 2026 · Flaunt · Power banks, chargers and batteries

  This recall involves the Flaunt MagSafe Battery Charger power banks with model number E33A. "FLAUNT" is engraved on the front right side of the power bank and there is a…