Recall Radar

Avalanche Rescue Snow Shovels Recalled by Mountain Safety Research Due to Risk of Failure During Emergency Rescues (Recall Alert)

Recall 15-732 · May 12, 2015 · Mountain Safety Research

What to doConsumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.

Read the official CPSC notice

Recall at a glance

Recall number
15-732 (CPSC)
Recall date
May 12, 2015
Brand
Mountain Safety Research
Category
Other consumer products
Products
Avalanche rescue snow shovels
Hazard
Risk of Failure During Emergency Rescues (Recall Alert)
Hazard type
Laceration and cuts
Remedy
Refund, Repair
Units
About 4,300 in the United States and 340 in Canada
Made in
Taiwan
Last updated by CPSC
May 12, 2015

What was recalled

This recall involves Mountain Safety Research Operator™ T, Operator™ D, and Responder™ avalanche rescue snow shovels. Lock buttons on the lower shaft connect the metal shovel blade to the metal shaft. Recalled shovels have a slit on either side of the lower lock button. The shovels measure about 32 to 34 inches long. The blades are red or yellow in color and the handles are gray. "Mountain Safety Research" is printed on the shaft of the handle. "MSR" is printed on the front of the shovel blade.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Avalanche rescue snow shovels · About 4,300 in the United States and 340 in Canada units

Photos from the recall notice

Where it was sold

Companies named in the notice: Outdoor recreation stores, including Bass Pro Shops, REI and others, nationwide and online at Amazon.com and other websites from October 2014 through January 2015 for between $60 and $70.; Cascade Designs Inc., of Seattle, Wash., also known as Mountain Safety Research (MSR).

Consumer contact

Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.

Recall history and context

Mountain Safety Research appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Avalanche rescue snow shovels (About 4,300 in the United States and 340 in Canada units). This recall involves Mountain Safety Research Operator™ T, Operator™ D, and Responder™ avalanche rescue snow shovels.

Why was it recalled?

CPSC lists the reason as: Risk of Failure During Emergency Rescues (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 12, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.