Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)

Recall at a glance

What was recalled

This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Safe Step Walk-In Tubs · About 6,400 units

Photos from the recall notice

Where it was sold

Companies named in the notice: CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014 through September 2014 for between $12,000 and $15,000.; Oliver Fiberglass Products, of Hohenwald, Tenn.; NuWhirl Systems Corp., of Corona, Calif.; Safe Step Walk-In Tub Co., of Nashville, Tenn..

Injuries or incidents reported

There have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.

Consumer contact

Oliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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