Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard
Recall at a glance
- Recall number
- 15-189 (CPSC)
- Recall date
- July 21, 2015
- Brand
- Acorn Stairlifts
- Category
- Other consumer products
- Products
- Motorized stair lifts
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 34,500
- Made in
- United Kingdom
- Last updated by CPSC
- July 31, 2015
What was recalled
This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Motorized stair lifts · About 34,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Acorn Stairlifts and Acorn Stairlifts' authorized dealers nationwide from March 2007 to December 2011 for about $3,400.; Acorn Stairlifts Inc., of Orlando, Fla..
Injuries or incidents reported
Acorn received two reports of incidents of the seat post separating from the main seat support and resulted in deaths in the United Kingdom. There have been no reports of incidents or injuries in the United States.
Consumer contact
Acorn Stairlifts at (800) 361-2836 between 8 a.m. and 6 p.m. ET Monday through Friday or online at www.acornstairlifts.com and click on "Recall Information" for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Motorized stair lifts (About 34,500 units). This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 31, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.