Recall Radar

Jackco Transnational Recalls ZETA Battery Pack Due to Fire Hazard

Recall 15-070 · February 12, 2015 · Jackco Transnational

What to doConsumers should immediately stop using the recalled Pocket Jump Starter and contact Jackco Transnational for instructions on how to dispose of the product and how to obtain a refund for the purchase price. Consumers without a receipt will receive $110.

Read the official CPSC notice

Recall at a glance

Recall number
15-070 (CPSC)
Recall date
February 12, 2015
Brand
Jackco Transnational
Category
Power banks, chargers and batteries
Products
ZETA by Jackco Pocket Jump Starter - Deluxe Set
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Refund
Units
About 5,000
Made in
China
Last updated by CPSC
February 13, 2015

What was recalled

The ZETA by Jackco Pocket Jump Starter - Deluxe Set contains a battery pack used to jump start vehicles and charge cell phones, tablets, laptops and other devices. The set comes in a black canvas case with red trim and a black handle. When closed, the case measures about 9 inches long by 8.5 inches wide by 3 inches deep and weighs about 2 pounds. The interior is black with mesh pockets. ZETA is printed on the front of the case in red and blue letters. The set includes mini jump clamps, universal cable for laptop charging, 12V accessory cable and USB cable with adapters. The battery pack has three Power Ports - 19 Volt, 12 Volt and 5 Volt - and can be plugged into an AC wall outlet or a 12-volt car charger for recharging. The lithium-ion battery pack is white and 6 inches long by 3 inches wide by 1 inch deep. A silver product label with Model Number ZT50420 printed in black is found on the backside of the recalled battery pack. Under this product label is a second product label containing the date code: XM201407XXXXXX, which translates to July 2014, the date of manufacturing.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • ZETA by Jackco Pocket Jump Starter - Deluxe Set · About 5,000 units

Photos from the recall notice

Jackco Pocket Jump Starter – Deluxe Set
Jackco Pocket Jump Starter – Deluxe Set
Jackco Pocket Jump Starter – Deluxe Set case
Jackco Pocket Jump Starter – Deluxe Set case
Product label with model number ZT50420
Product label with model number ZT50420
Date code found under the product label
Date code found under the product label

Where it was sold

Companies named in the notice: Retailers nationwide and at Amazon.com from July 2014 to January 2015 for between $110 and $140.; Jackco Transnational, Inc., of Azusa, California.

Injuries or incidents reported

Jackco Transnational has received 487 reports of battery failure, and two reports of a fire resulting in property damage. No injuries have been reported.

Consumer contact

Jackco Transnational toll-free at (888) 452-2526 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.jackco.com and click on "Pocket Jump Starter Product Recall" for more information or send an e-mail to recall@jackco.com.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

ZETA by Jackco Pocket Jump Starter - Deluxe Set (About 5,000 units). The ZETA by Jackco Pocket Jump Starter - Deluxe Set contains a battery pack used to jump start vehicles and charge cell phones, tablets, laptops and other devices.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled Pocket Jump Starter and contact Jackco Transnational for instructions on how to dispose of the product and how to obtain a refund for the purchase price. Consumers without a receipt will receive $110.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 13, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.