WindowTex Recalls Custom Roller Shades Due to Risk of Injury
Recall at a glance
- Recall number
- 15-047 (CPSC)
- Recall date
- December 16, 2014
- Brand
- WindowTex
- Category
- Other consumer products
- Products
- Roller Window Shades
- Hazard
- Risk of Injury
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 6,800
- Made in
- United States
- Last updated by CPSC
- January 6, 2015
What was recalled
This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Roller Window Shades · About 6,800 units
Photos from the recall notice
Where it was sold
Companies named in the notice: WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500.; Windowcraft Inc. dba. WindowTex, of Garden City Park, NY.
Injuries or incidents reported
WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported.
Consumer contact
WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.windowtex.com and click on the "Recall Information" link for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Roller Window Shades (About 6,800 units). This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain.
Why was it recalled?
CPSC lists the reason as: Risk of Injury.
What should I do if I own one?
Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 6, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.