Goal Zero Recalls Battery Packs Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Goal Zero Sherpa brand 50 and 120 rechargeable battery packs · About 10,000 in the U.S. and 110 in Canada units

Photos from the recall notice

Where it was sold

Companies named in the notice: REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.; Goal Zero LLC, of Bluffdale, Utah.

Injuries or incidents reported

Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.

Consumer contact

Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at www.goalzero.com and click on "Product Notifications" for more information.

Recall history and context

Goal Zero appears in 7 CPSC recalls on record. See all Goal Zero recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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