Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard
Recall at a glance
- Recall number
- 14-209 (CPSC)
- Recall date
- June 18, 2014
- Brand
- Nokia
- Category
- Power banks, chargers and batteries
- Products
- Travel Charger Kits for Nokia Lumia 2520 Tablets
- Hazard
- Electrocution Hazard
- Hazard type
- Electric shock
- Remedy
- Replace, Refund
- Units
- About 500
- Made in
- China
- Last updated by CPSC
- January 9, 2015
What was recalled
The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Travel Charger Kits for Nokia Lumia 2520 Tablets · About 500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.; Nokia Inc., of Sunnyvale, Calif..
Consumer contact
Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Travel Charger Kits for Nokia Lumia 2520 Tablets (About 500 units). The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit.
Why was it recalled?
CPSC lists the reason as: Electrocution Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 9, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.