Recall Radar

Centex Homes Recalls Solar Panels Due to Fire Hazard

Recall 14-138 · March 25, 2014 · Centex Homes

What to doCentex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.

Read the official CPSC notice

Recall at a glance

Recall number
14-138 (CPSC)
Recall date
March 25, 2014
Brand
Centex Homes
Category
Other consumer products
Products
SolarSave® roof panels
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 240 homes
Made in
United States
Last updated by CPSC
January 8, 2015

What was recalled

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • SolarSave® roof panels · About 240 homes units

Photos from the recall notice

Where it was sold

Companies named in the notice: Subcontractors hired by Centex Homes, a Nevada general partnership.; Open Energy Corporation, Inc. and Applied Solar, Inc., of Solana Beach, Calif., are no longer in business.; Burlingame Industries, Inc., dba Eagle Roofing Products, located in Rialto, Calif..

Injuries or incidents reported

Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.

Consumer contact

Visit www.Centex.com, send an email to NorCalSolar@Centex.com or send a fax to (800) 917-2201.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

SolarSave® roof panels (About 240 homes units). This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 8, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.