Genie Recalls Garage Door Openers Due to Fire Hazard
Recall at a glance
- Recall number
- 14-114 (CPSC)
- Recall date
- February 25, 2014
- Brand
- Genie
- Category
- Other consumer products
- Products
- Garage door openers
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Repair
- Units
- About 10,000 in the U.S. and 8,000 in Canada
- Made in
- United States
- Last updated by CPSC
- January 8, 2015
What was recalled
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Garage door openers · About 10,000 in the U.S. and 8,000 in Canada units
Photos from the recall notice
Where it was sold
Companies named in the notice: Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.; GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio.
Injuries or incidents reported
Genie has received four reports of the control board overheating. No injuries have been reported.
Consumer contact
Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Garage door openers (About 10,000 in the U.S. and 8,000 in Canada units). This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 8, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.