Recall Radar

Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

Recall 14-044 · December 9, 2013 · Linear

What to doConsumers should immediately contact Linear to receive a free replacement transmitter.

Read the official CPSC notice

Recall at a glance

Recall number
14-044 (CPSC)
Recall date
December 9, 2013
Brand
Linear
Category
Other consumer products
Products
Personal Emergency Reporting System (PERS) Transmitters
Hazard
Battery Signal Failure
Remedy
Replace
Units
About 48,000
Made in
China
Last updated by CPSC
January 7, 2015

What was recalled

The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Personal Emergency Reporting System (PERS) Transmitters · About 48,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.; Linear H.K. Manufacturing Limited, of China; Linear LLC, of Carlsbad, Calif..

Injuries or incidents reported

Linear received one report of a transmitter that failed to operate. No injuries have been reported.

Consumer contact

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Personal Emergency Reporting System (PERS) Transmitters (About 48,000 units). The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance.

Why was it recalled?

CPSC lists the reason as: Battery Signal Failure.

What should I do if I own one?

Consumers should immediately contact Linear to receive a free replacement transmitter.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 7, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.