Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard
Recall at a glance
- Recall number
- 13-729 (CPSC)
- Recall date
- March 13, 2013
- Brand
- Bluworld/Nu-Flame
- Category
- Heaters, fans and air conditioners
- Products
- Nu-Flame Vivo and Vivido wall mounted fireplaces
- Hazard
- Fire and Burn Hazard
- Hazard type
- Fire and burnPoisoning and toxic substances
- Remedy
- Repair
- Units
- About 260
- Made in
- China
- Last updated by CPSC
- January 22, 2015
What was recalled
The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20 inches in height. The Vivo NF-W4VIO model measures about 39 inches in width and the Vivido NF-W3VIO model fireplace measures 26 inches in width. The model number is printed on the product packaging.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Nu-Flame Vivo and Vivido wall mounted fireplaces · About 260 units
Photos from the recall notice
Where it was sold
Companies named in the notice: On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.; Bluworld/Nu-Flame, of Orlando, Fla..
Injuries or incidents reported
The firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.
Consumer contact
Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.
Recall history and context
Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Nu-Flame Vivo and Vivido wall mounted fireplaces (About 260 units). 4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 22, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.