Recall Radar

Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

Recall 13-707 · November 21, 2012 · Hunter Douglas

What to doCPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Read the official CPSC notice

Recall at a glance

Recall number
13-707 (CPSC)
Recall date
November 21, 2012
Brand
Hunter Douglas
Category
Other consumer products
Products
Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades
Hazard
Strangulation Hazard
Hazard type
Suffocation and strangulation
Remedy
Repair
Units
About 4,400 shades
Made in
United States
Last updated by CPSC
January 13, 2015

What was recalled

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades · About 4,400 shades units

Photos from the recall notice

Where it was sold

Companies named in the notice: Hunter Douglas dealers nationwide from January 2011 through August 2012. Custom shade prices vary widely based on size, style and dealer. Retail prices for these recalled shades range from $240 up.; Hunter Douglas Fabrication Co., of West Sacramento, Calif..

Injuries or incidents reported

None

Consumer contact

For additional information, contact Hunter Douglas at (800) 997-2389 from 9 a.m. to 8 p.m. ET Monday through Friday or visit the firm’s website at http://www.hunterdouglas.com/connector

Recall history and context

Hunter Douglas appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades (About 4,400 shades units). This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop.

Why was it recalled?

CPSC lists the reason as: Strangulation Hazard.

What should I do if I own one?

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop…

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    February 1, 2018 · Hunter Douglas · Furniture and home

    This recall involves custom-made Luminette privacy sheer blinds and other branded and generic sheer blinds listed below with the combination wand cord sold in white. The…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 13, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.