Recall Radar

Insolroll Recalls Roller Shades with Solar and Rechargeable Motors Due to Fire Hazard

Recall 13-197 · May 22, 2013 · Insolroll

What to doConsumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.

Read the official CPSC notice

Recall at a glance

Recall number
13-197 (CPSC)
Recall date
May 22, 2013
Brand
Insolroll
Category
Other consumer products
Products
Insolroll Solar Powered and Rechargeable Motor Roller Shades
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 1,500
Made in
United States
Last updated by CPSC
April 28, 2016

What was recalled

The recall includes Insolroll roller shades available with a solar powered motor (model #IN-SOL-R) or rechargeable motor (model #IN-RCG-R). The model numbers are printed on the body of the motor located inside the roller tube. These rechargeable motors on Insolroll interior solar screen and blackout shades have built-in lithium ion batteries that are used with a solar panel charger or plug-in charger. The 18-inch wide by 1-5/16-inch high solar panel charger is white on the interior side and black toward the exterior. The plug-in charger is black and measures about 3 inches high by 1-5/8 inch wide by 1-1/16 inch deep with a 13-foot cord. The motors raise and lower the shades controlled by a hand-held remote control or surface-mounted wall switch. The manufacturer's name is printed on a sticker on the roller tube that can be seen by taking down the shade and removing the fabric completely.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Insolroll Solar Powered and Rechargeable Motor Roller Shades · About 1,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Insolroll independent window covering installer retailers nationwide from June 2012 through March 2013 for between $400 and $700 per window shade.; Insolroll Window Shading Systems, of Louisville, Colo..

Injuries or incidents reported

Insolroll has received one report of the motor on the shade overheating and creating a fire. No injuries have been reported.

Consumer contact

Insolroll at (800) 447-5534 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.Insolroll.com and click the Product Recall button for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Insolroll Solar Powered and Rechargeable Motor Roller Shades (About 1,500 units). The recall includes Insolroll roller shades available with a solar powered motor (model #IN-SOL-R) or rechargeable motor (model #IN-RCG-R).

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 28, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.