Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
Recall at a glance
- Recall number
- 13-158 (CPSC)
- Recall date
- March 28, 2013
- Brand
- Definitive Technology
- Category
- Other consumer products
- Products
- SuperCube 2000 Powered Subwoofers
- Hazard
- Risk of Shock
- Hazard type
- Electric shock
- Remedy
- Replace
- Units
- About 900
- Made in
- China
- Last updated by CPSC
- January 22, 2015
What was recalled
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- SuperCube 2000 Powered Subwoofers · About 900 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.; DEI Sales Inc., dba Definitive Technology, of Vista, Calif..
Injuries or incidents reported
The firm has received two reports of consumers who were shocked while handling the unit.
Consumer contact
Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
SuperCube 2000 Powered Subwoofers (About 900 units). This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit.
Why was it recalled?
CPSC lists the reason as: Risk of Shock.
What should I do if I own one?
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 22, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.