Recall Radar

White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard

Recall 13-138 · March 12, 2013 · Impo

What to doConsumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

Read the official CPSC notice

Recall at a glance

Recall number
13-138 (CPSC)
Recall date
March 12, 2013
Brand
Impo
Category
Clothing and accessories
Products
Women's high-heel shoes
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 13,500
Made in
China
Last updated by CPSC
January 22, 2015

What was recalled

This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Women's high-heel shoes · About 13,500 units

Photos from the recall notice

Where it was sold

Companies named in the notice: White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.; Baoding Footwear Co. Ltd., of China; Impo International LLC, of Santa Maria, Calif..

Consumer contact

White House | Black Market, toll-free at (877) 948-2525 anytime, email customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.

Recall history and context

Since 2019 CPSC has recorded 136 recalls in the clothing and accessories category, 19 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Women's high-heel shoes (About 13,500 units). This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 22, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.