JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
Recall at a glance
- Recall number
- 13-016 (CPSC)
- Recall date
- October 23, 2012
- Brand
- JELD-WEN
- Category
- Other consumer products
- Products
- JELD-WEN and Reliabilt Interior Bifold Doors
- Hazard
- Impact Hazard
- Remedy
- Replace
- Units
- About 170,800
- Made in
- United States
- Last updated by CPSC
- January 12, 2015
What was recalled
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- JELD-WEN and Reliabilt Interior Bifold Doors · About 170,800 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.; JELD-WEN, Inc., of Klamath Falls, Ore..
Injuries or incidents reported
JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
Consumer contact
JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
Recall history and context
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
JELD-WEN and Reliabilt Interior Bifold Doors (About 170,800 units). The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins.
Why was it recalled?
CPSC lists the reason as: Impact Hazard.
What should I do if I own one?
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 12, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.