Recall Radar

STIHL Recalls Chain Saws Due to Risk of Injury

Recall 12-108 · February 14, 2012 · STIHL

What to doConsumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.

Read the official CPSC notice

Recall at a glance

Recall number
12-108 (CPSC)
Recall date
February 14, 2012
Brand
STIHL
Category
Tools, lawn and garden
Products
MS 391 Chain Saws
Hazard
Risk of Injury
Remedy
Replace
Units
About 3,000
Made in
United States
Last updated by CPSC
April 28, 2015

What was recalled

This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • MS 391 Chain Saws · About 3,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Authorized STIHL dealers nationwide from March 2011 through July 2011 for between $530 and $550.; STIHL Inc., of Virginia Beach, Va..

Consumer contact

For additional information, consumers should contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.stihlusa.com. Consumers also can email the firm at stihlrecall@stihl.us

Recall history and context

STIHL appears in 21 CPSC recalls on record. See all STIHL recalls.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

MS 391 Chain Saws (About 3,000 units). This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard.

Why was it recalled?

CPSC lists the reason as: Risk of Injury.

What should I do if I own one?

Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 28, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.