Recall Radar

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

Recall 12-049 · November 30, 2011 · Mophie

What to doConsumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

Read the official CPSC notice

Recall at a glance

Recall number
12-049 (CPSC)
Recall date
November 30, 2011
Brand
Mophie
Category
Power banks, chargers and batteries
Products
Rechargeable External Battery Case
Hazard
Burn Hazard
Hazard type
Fire and burn
Remedy
New Instructions, Replace
Units
About 6,118
Made in
China
Last updated by CPSC
April 25, 2016

What was recalled

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Rechargeable External Battery Case · About 6,118 units

Photos from the recall notice

Where it was sold

Companies named in the notice: B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.; Mophie LLC, of Paw Paw, Mich..

Injuries or incidents reported

Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.

Consumer contact

For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Rechargeable External Battery Case (About 6,118 units). The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 25, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.