Recall Radar

Ballard Designs Recalls Step Stools Due to Fall Hazard

Recall 12-001 · October 4, 2011 · Ballard Designs

What to doConsumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

Read the official CPSC notice

Recall at a glance

Recall number
12-001 (CPSC)
Recall date
October 4, 2011
Brand
Ballard Designs
Category
Furniture and home
Products
Ballard Designs "Stafford" step stools
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
New Instructions
Units
About 2,500
Made in
China
Last updated by CPSC
February 13, 2015

What was recalled

This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Ballard Designs "Stafford" step stools · About 2,500 units

Photos from the recall notice

Ballard Designs Recalls Step Stools
Ballard Designs Recalls Step Stools
Tab on bottom of step stool
Tab on bottom of step stool

Where it was sold

Companies named in the notice: Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.; Ballard Designs, Inc. of Atlanta, Ga..

Injuries or incidents reported

Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.

Consumer contact

For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com

Recall history and context

Ballard Designs appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Ballard Designs "Stafford" step stools (About 2,500 units). This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

More recalls from Ballard Designs

Similar recalls in furniture and home

  • usOpal Recalls Xalirium Portable Bed Rails
    October 15, 2026 · usOpal · Furniture and home

    This recall involves Xalirium-branded adult portable bed rails. They have a white frame with black foam rubber grips and a black fabric pouch. The bed rails measure…

  • Romorgniz Recalls Six-Drawer Dressers
    October 8, 2026 · Romorgniz · Furniture and home

    This recall involves Romorgniz six-drawer dressers. The wooden dressers were sold in white and black, measure about 27.6 inches wide, 15.6 inches long, 43.2 inches tall…

  • YunHeng Recalls LandTale Bed Rails
    October 1, 2026 · YunHeng · Furniture and home

    This recall involves the LandTale-branded adult portable bed rails. The bed rails have a white frame with black foam rubber grips and measure about 18 inches wide by 42…

  • Agrish Reannounces and Expands Recall of Adult Portable Bed Rails
    October 1, 2026 · Agrish Reannounces · Furniture and home

    This recall involves Agrish-branded adult portable bed rails, models AG-12011, 12014 and 12016, for use on adult beds. The model numbers are printed in the owner's…

  • ZCK01 Recalls Kesyup Mattresses
    September 24, 2026 · ZCK01 · Furniture and home

    This recall involves Kesyup-branded Mattresses. They are 12 inches thick and were sold in twin, full, queen and king sizes. They have a white top and blue sides with…

  • Style Homeware Recalls Emerspring Mattresses
    September 24, 2026 · Style Homeware · Furniture and home

    This recall involves Emerspring Mattresses. The mattresses are 12 inches thick and sold in queen size. They have a white top and white sides with a green trim. They were…

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 13, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.