American Honda Recalls Portable Generators
Recall at a glance
- Recall number
- 11-744 (CPSC)
- Recall date
- June 23, 2011
- Brand
- American Honda
- Category
- Tools, lawn and garden
- Products
- Portable Generator Battery
- Remedy
- Repair
- Units
- About 2,500
- Made in
- China
- Last updated by CPSC
- June 23, 2016
What was recalled
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Portable Generator Battery · About 2,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Honda power equipment dealers nationwide from January 2011 to March 2011 for between $2,250 and $2,890.; American Honda Motor Co. of Torrance, Calif..
Consumer contact
For more information, contact American Honda between 8:30 a.m. and 5 p.m. ET Monday through Friday toll-free at (888) 888-3139 or visit the firm's website at www.hondapowerequipment.com/products/recalls
Recall history and context
American Honda appears in 26 CPSC recalls on record. See all American Honda recalls.
Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Portable Generator Battery (About 2,500 units). Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected.
What should I do if I own one?
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 23, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.