Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Recall at a glance

What was recalled

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Simplex Fire Alarm Control Panel · About 540 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.; Tyco Safety Products Westminster of Westminster, Mass..

Injuries or incidents reported

The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.

Consumer contact

For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com

Recall history and context

Since 2019 CPSC has recorded 20 recalls in the smoke alarms and home safety category, 4 recalls of them in the past 12 months.

Frequently asked questions

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