Recall Radar

Near Strangulation Prompts Recall of Roman and Roller Shades by Smith+Noble

Recall 10-307 · July 22, 2010 · Near Strangulation Prompts

What to doConsumers should immediately stop using the Roman shades and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 anytime or visit www.windowcoverings.org. Consumers should check the roller shades to make sure the tension device provided is attached to the continuous loop cord and installed into the wall. If not attached, consumers should attach the tension device securely to the wall. If they no longer have the tension device, consumers should immediately stop using the roller shades and contact WCSC to receive a free replacement tension device.

Read the official CPSC notice

Recall at a glance

Recall number
10-307 (CPSC)
Recall date
July 22, 2010
Brand
Near Strangulation Prompts
Category
Other consumer products
Products
Roman and Roller shades
Hazard
Suffocation and strangulation hazard
Hazard type
Suffocation and strangulation
Units
About 1.3 million (1,160,000 Roman shades and 115,000 roller shades)
Made in
China, Mexico, United States
Last updated by CPSC
May 23, 2014

What was recalled

This recall involves all roller shades that do not have a tension device attached to the continuous loop cord and all custom, made-to-order Roman shades. Brand names include Smith+Noble, Christopher Lowell by Smith+Noble, Jessitt Gold, Shop Blinds and Window Elements.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Roman and Roller shades · About 1.3 million (1,160,000 Roman shades and 115,000 roller shades) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Smith+Noble online at www.smithandnoble.com and through catalog sales nationwide from 1998 through April 2010 for between $100 and $1,600, depending on custom size and options.; Smith+Noble, of Corona, Calif..

Injuries or incidents reported

Roller Shades: CPSC and Smith+Noble have received a report of a 5-year-old boy in Tacoma, Washington who became entangled in an unsecured continuous loop bead cord on a roller shade in May 2009. No medical treatment was required. Roman Shades: None.

Consumer contact

For additional information, contact Smith+Noble toll-free at (877) 228-7683 between 6 a.m. and 6 p.m. PT Monday through Friday and between 7 a.m. and 4 p.m. PT Saturday and Sunday, or visit the firm's website at www.smithandnoble.com/productrecallinformation

Recall history and context

Near Strangulation Prompts appears in 3 CPSC recalls on record. See all Near Strangulation Prompts recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Roman and Roller shades (About 1.3 million (1,160,000 Roman shades and 115,000 roller shades) units). This recall involves all roller shades that do not have a tension device attached to the continuous loop cord and all custom, made-to-order Roman shades.

Why was it recalled?

CPSC lists the reason as: Suffocation and strangulation hazard.

What should I do if I own one?

Consumers should immediately stop using the Roman shades and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 anytime or visit www.windowcoverings.org. Consumers should check the roller shades to make sure the tension device provided is attached to the continuous loop cord and installed into the wall. If not attached, consumers should attach the tension device securely to…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.