Recall Radar

Rechargeable Batteries Used with Touch Panels for Audio/Visual Systems Recalled by AMX Due to Fire and Burn Hazards

Recall 10-035 · January 28, 2010 · AMX

What to doConsumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost.

Read the official CPSC notice

Recall at a glance

Recall number
10-035 (CPSC)
Recall date
January 28, 2010
Brand
AMX
Category
Power banks, chargers and batteries
Products
Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels
Hazard
Fire and Burn Hazards
Hazard type
Fire and burn
Units
About 115,000
Made in
United States, Mexico
Last updated by CPSC
May 23, 2014

What was recalled

This recall involves AMX 5000 series (MVP-5100, MVP-5150, MVP-5200i) wireless touch panels. The model number can be found on a label on the back of the unit. These touch panels can be used as remote controls for residential or commercial audio/visual systems. AMX 5000 series touch panels are available in black or white and include a 5.2" wide screen color LCD display. The touch panel's dimensions are 4 3/4" x 7 9/16" x 13/16".

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels · About 115,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: AMX dealers nationwide from May 2008 through October 2009 for between $2,400 and $4,200.; AMX, of Richardson, Texas.

Consumer contact

For additional information, contact AMX at (800) 222-0193 between 6 a.m. and 6 p.m. ET Monday through Friday, visit the firm's Web site at www.amx.com, or email the firm at service@amx.com and reference "XPX5000B."

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Rechargeable Batteries sold with MVP 5000 Series Wireless Touch Panels (About 115,000 units). This recall involves AMX 5000 series (MVP-5100, MVP-5150, MVP-5200i) wireless touch panels.

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards.

What should I do if I own one?

Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.