Recall Radar

Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions

Recall 09-328 · August 26, 2009 · Risk

What to doConsumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.

Read the official CPSC notice

Recall at a glance

Recall number
09-328 (CPSC)
Recall date
August 26, 2009
Brand
Risk
Category
Other consumer products
Products
Roller Shades
Hazard
Suffocation and strangulation hazard
Hazard type
Suffocation and strangulation
Units
About 245,000
Made in
United States
Last updated by CPSC
January 15, 2015

What was recalled

This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Roller Shades · About 245,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Specialty dealers and Expo Design Centers nationwide from January 2000 through April 2009 for between $200 and $2000 per shade.; Virginia Iron and Metal Company Inc. (VIMCO), of Ashland, Va.; Lutron Electronics Co. Inc., of Coopersburg, Pa..

Consumer contact

For additional information, contact Lutron at (866) 793-4270 anytime, or visit the firm's Web site at www.lutron.com/cordedshades.

Recall history and context

Risk appears in 20 CPSC recalls on record. See all Risk recalls.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Roller Shades (About 245,000 units). This recall involves custom-ordered made-to-measure manual roller shades.

Why was it recalled?

CPSC lists the reason as: Suffocation and strangulation hazard.

What should I do if I own one?

Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 15, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.