Recall Radar

Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack

Recall 09-263 · July 7, 2009 · Charles David

What to doConsumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
09-263 (CPSC)
Recall date
July 7, 2009
Brand
Charles David
Category
Clothing and accessories
Products
Women's Sample Shoes
Hazard
Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack
Hazard type
Falls and tip-overs
Units
About 3,200 pairs
Made in
China, Spain, Italy
Last updated by CPSC
May 23, 2014

What was recalled

The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Women's Sample Shoes · About 3,200 pairs units

Photos from the recall notice

Where it was sold

Companies named in the notice: Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.; Charles David, of Culver City, Calif..

Injuries or incidents reported

The firm has received one report of a heel detaching, resulting in minor bruising.

Consumer contact

For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com

Recall history and context

Since 2019 CPSC has recorded 136 recalls in the clothing and accessories category, 19 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Women's Sample Shoes (About 3,200 pairs units). The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes.

Why was it recalled?

CPSC lists the reason as: Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack.

What should I do if I own one?

Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.