PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard
Recall at a glance
- Recall number
- 09-035 (CPSC)
- Recall date
- October 30, 2008
- Brand
- PC Notebook Computer Batteries
- Category
- Power banks, chargers and batteries
- Products
- Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
- Hazard
- Fire and Burn Hazard
- Hazard type
- Fire and burn
- Units
- About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
- Made in
- Japan
- Last updated by CPSC
- May 23, 2014
What was recalled
The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers · About 35,000 batteries (an additional 65,000 batteries were sold worldwide) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.; Sony Energy Devices Corporation, of Japan.
Injuries or incidents reported
There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Consumer contact
For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers (About 35,000 batteries (an additional 65,000 batteries were sold worldwide) units). The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazard.
What should I do if I own one?
Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.