Recall Radar

DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard

Recall 09-033 · October 30, 2008 · DYMO

What to doConsumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

Read the official CPSC notice

Recall at a glance

Recall number
09-033 (CPSC)
Recall date
October 30, 2008
Brand
DYMO
Category
Power banks, chargers and batteries
Products
DYMO® LabelWriter® Power Adapters used with printers
Hazard
Burn Hazard
Hazard type
Fire and burn
Units
17000
Made in
China
Last updated by CPSC
May 23, 2014

What was recalled

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • DYMO® LabelWriter® Power Adapters used with printers · 17000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.; DYMO, of Stamford, Conn..

Injuries or incidents reported

DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.

Consumer contact

For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

DYMO® LabelWriter® Power Adapters used with printers (17000 units). This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707.

Why was it recalled?

CPSC lists the reason as: Burn Hazard.

What should I do if I own one?

Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.