Recall Radar

QVC Recalls Space Heaters Due to Fire Hazard

Recall 08-565 · May 1, 2008 · QVC

What to doConsumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
08-565 (CPSC)
Recall date
May 1, 2008
Brand
QVC
Category
Heaters, fans and air conditioners
Products
SoleusAir Space Heaters
Hazard
Fire Hazard
Hazard type
Fire and burn
Units
About 28,000
Made in
China
Last updated by CPSC
May 23, 2014

What was recalled

The recalled heater is a 1,500-watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25" high x 10" in diameter (not including the wheels). The words "SoleusAir 360 Micathermic Heater" are printed on a label located on the front of the unit.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • SoleusAir Space Heaters · About 28,000 units

Photos from the recall notice

Recalled Space Heater
Recalled Space Heater

Where it was sold

Companies named in the notice: QVC's televised shopping programs, its Web site, and in QVC's Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80.; Soleus International, of El Monte, Calif.; QVC, of West Chester, Pa..

Injuries or incidents reported

The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported.

Consumer contact

For further information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm's Web site at www.qvc.com

Recall history and context

QVC appears in 7 CPSC recalls on record. See all QVC recalls.

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

SoleusAir Space Heaters (About 28,000 units). The recalled heater is a 1,500-watt, black or charcoal-colored, canister-shaped space heater with three heat settings.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.

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Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.