Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard
Recall at a glance
- Recall number
- 07-219 (CPSC)
- Recall date
- June 19, 2007
- Brand
- Gateway
- Category
- Power banks, chargers and batteries
- Products
- Gateway Lithium-Ion Battery Packs
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Units
- About 14,000
- Made in
- China
- Last updated by CPSC
- January 7, 2015
What was recalled
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Gateway Lithium-Ion Battery Packs · About 14,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.; Gateway Inc., of Irvine, Calif..
Injuries or incidents reported
Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.
Consumer contact
For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery
Recall history and context
Gateway appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Gateway Lithium-Ion Battery Packs (About 14,000 units). The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
More recalls from Gateway
- CPSC, Gateway Announce Recall of Foam Rubber Toy Cows
October 8, 1999 · Gateway · Toys and gamesThese cows are white with black spots. They are about 4.5 inches long and 3 inches high. "Gateway" is written in green on the cows' backs.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 7, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.