CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers
Recall at a glance
- Recall number
- 05-004 (CPSC)
- Recall date
- October 8, 2004
- Brand
- Delta Electronics
- Category
- Power banks, chargers and batteries
- Products
- AC adapters used with notebook personal computers
- Hazard
- Fire and burn, Electric shock hazard
- Hazard type
- Fire and burnElectric shock
- Units
- About 990,000
- Made in
- China, Thailand
- Last updated by CPSC
- August 19, 2024
What was recalled
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- AC adapters used with notebook personal computers · About 990,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.; Delta Electronics Inc., of Taipei, Taiwan; Dell Inc., of Round Rock, Texas.
Injuries or incidents reported
Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Consumer contact
Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com
Recall history and context
Delta Electronics appears in 3 CPSC recalls on record. See all Delta Electronics recalls.
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
AC adapters used with notebook personal computers (About 990,000 units). The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers.
Why was it recalled?
CPSC lists the reason as: Fire and burn, Electric shock hazard.
What should I do if I own one?
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 19, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.