CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner
Recall at a glance
- Recall number
- 04-539 (CPSC)
- Recall date
- March 9, 2004
- Brand
- Tristar Products
- Category
- Candles and household goods
- Products
- Steam Buggy Deluxe
- Hazard
- Fire and burn hazard
- Hazard type
- Fire and burn
- Units
- 5,000
- Made in
- Taiwan
- Last updated by CPSC
- April 4, 2025
What was recalled
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Steam Buggy Deluxe · 5,000 units
Photos from the recall notice

Where it was sold
Companies named in the notice: HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.; Tristar Products Inc., of Fairfield, N.J..
Injuries or incidents reported
The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.
Consumer contact
Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv
Recall history and context
Tristar Products appears in 4 CPSC recalls on record. See all Tristar Products recalls.
Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Steam Buggy Deluxe (5,000 units). The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high.
Why was it recalled?
CPSC lists the reason as: Fire and burn hazard.
What should I do if I own one?
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
More recalls from Tristar Products
- Tristar Products Recalls Magnetic Trivets
July 30, 2019 · Tristar Products · Other consumer productsThis recall involves Tristar Products magnetic trivets sold with Copper Chef 10-Piece Cerami-Tech Nonstick Cookware Sets and sold separately. The trivets attach to the…
- Tristar Products Recalls AquaRug Shower Rugs
January 28, 2016 · Tristar Products · Furniture and homeThis recall involves Aqua Rugs with four plastic suction cups. The rugs are intended to provide a slip-resistant surface in the shower or bathtub. The rugs were sold in…
- CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner
March 29, 2002 · Tristar Products · Candles and household goodsThe recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 4, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.