Recall Radar

CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

Recall 04-539 · March 9, 2004 · Tristar Products

What to doConsumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

Read the official CPSC notice

Recall at a glance

Recall number
04-539 (CPSC)
Recall date
March 9, 2004
Brand
Tristar Products
Category
Candles and household goods
Products
Steam Buggy Deluxe
Hazard
Fire and burn hazard
Hazard type
Fire and burn
Units
5,000
Made in
Taiwan
Last updated by CPSC
April 4, 2025

What was recalled

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Steam Buggy Deluxe · 5,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.; Tristar Products Inc., of Fairfield, N.J..

Injuries or incidents reported

The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.

Consumer contact

Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv

Recall history and context

Tristar Products appears in 4 CPSC recalls on record. See all Tristar Products recalls.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Steam Buggy Deluxe (5,000 units). The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high.

Why was it recalled?

CPSC lists the reason as: Fire and burn hazard.

What should I do if I own one?

Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

More recalls from Tristar Products

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  • Tristar Products Recalls AquaRug Shower Rugs
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  • CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner
    March 29, 2002 · Tristar Products · Candles and household goods

    The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 4, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.