Recall Radar

CPSC, NCR Corp. Announce Recall of NCR Universal Inkjet Refill Kits

Recall 04-215 · September 15, 2004 · NCR

What to doConsumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.

Read the official CPSC notice

Recall at a glance

Recall number
04-215 (CPSC)
Recall date
September 15, 2004
Brand
NCR
Category
Other consumer products
Products
NCR Universal Inkjet Refill Kits
Hazard
Choking and ingestion hazard
Hazard type
Choking and ingestion
Units
About 78,000
Made in
China
Last updated by CPSC
March 17, 2025

What was recalled

The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • NCR Universal Inkjet Refill Kits · About 78,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Big Lots and Walgreens nationwide, from April 2004 through June 2004, for about $12.; NCR Corp., of Dayton, Ohio.

Consumer contact

Contact NCR Corp. at (800) 279-0203 between 8 a.m. and 4:30 p.m. ET Monday through Friday, e-mail the firm at systemedia.info@NCR.com or visit the firm's website at www.ncr.com

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

NCR Universal Inkjet Refill Kits (About 78,000 units). The recalled kits were sold in a clear plastic package with color or black ink.

Why was it recalled?

CPSC lists the reason as: Choking and ingestion hazard.

What should I do if I own one?

Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 17, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.