Recall Radar

CPSC, Compaq Announce Recall of Notebook Computer AC Adapters

Recall 02-002 · October 4, 2001

What to doConsumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.

Read the official CPSC notice

Recall at a glance

Recall number
02-002 (CPSC)
Recall date
October 4, 2001
Category
Power banks, chargers and batteries
Products
AC adapters used with certain Compaq notebook computers
Hazard
Fire and burn hazard
Hazard type
Fire and burn
Units
More than 1.4 million
Last updated by CPSC
July 21, 2025

What was recalled

This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • AC adapters used with certain Compaq notebook computers · More than 1.4 million units

Photos from the recall notice

Where it was sold

Companies named in the notice: Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.; Compaq Computer Corp., of Houston, Texas.

Injuries or incidents reported

Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.

Consumer contact

For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

AC adapters used with certain Compaq notebook computers (More than 1.4 million units). This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label.

Why was it recalled?

CPSC lists the reason as: Fire and burn hazard.

What should I do if I own one?

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 21, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.