CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries

Recall at a glance

What was recalled

The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Dell Inspiron 5000 Battery Modules · About 284,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Dell sold these batteries nationwide through catalogs and over the Internet, from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.; Dell Computer Corp., of Round Rock, Texas.

Injuries or incidents reported

Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.

Consumer contact

Consumers may email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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