CPSC, Compaq Announce Recall of Notebook Computer Battery Packs

Recall at a glance

What was recalled

The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Battery packs used with Compaq Armada notebook computers · About 55,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Compaq dealers sold these battery packs worldwide with notebook computers and separately, from June 2000 through July 2000. The notebook computers sold for between $1,800 and $3,800, and the individual batteries sold for about $165.; Compaq Computer Corp., of Houston, Texas.

Injuries or incidents reported

Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.

Consumer contact

For more information, call Compaq at (800) 889-7613 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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