2025–2026 Nissan Armada, Murano and 2025–2026 Infiniti QX80 recall: Back over prevention: software
Recall at a glance
- Campaign number
- 25V821000
- Reported
- November 26, 2025
- Manufacturer
- Nissan North America, Inc.
- Part
- Back over prevention: software
- Vehicles affected
- About 64,085
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Frequently asked questions
Which vehicles are affected by this recall?
Infiniti QX80 (2025, 2026); Nissan Armada (2025, 2026); Nissan Murano (2025). Check your VIN to confirm.
What is the safety risk?
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
What is the fix?
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become…
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.