2023–2024 Mercedes-Benz Sprinter 2500 recall: Structure: frame and members
Recall at a glance
- Campaign number
- 25V725000
- Reported
- October 24, 2025
- Manufacturer
- Daimler Vans USA, LLC
- Part
- Structure: frame and members
- Vehicles affected
- About 366
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Safety risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Frequently asked questions
Which vehicles are affected by this recall?
Mercedes-Benz Sprinter 2500 (2023, 2024). Check your VIN to confirm.
What is the safety risk?
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
What is the fix?
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.