2019–2021 RAM Promaster and 2019–2020 Dodge Journey recall: Back over prevention: sensing system, camera
Recall at a glance
- Campaign number
- 25V552000
- Reported
- August 26, 2025
- Manufacturer
- Chrysler
- Part
- Back over prevention: sensing system, camera
- Vehicles affected
- About 219,577
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Frequently asked questions
Which vehicles are affected by this recall?
Dodge Journey (2019, 2020); RAM Promaster (2019, 2020, 2021). Check your VIN to confirm.
What is the safety risk?
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
What is the fix?
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.