2023–2024 Jeep Grand Cherokee, Grand Cherokee L recall: Seats: mid/rear assembly, head restraint
Recall at a glance
- Campaign number
- 25V472000
- Reported
- July 17, 2025
- Manufacturer
- Chrysler
- Part
- Seats: mid/rear assembly, head restraint
- Vehicles affected
- About 121,398
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
Frequently asked questions
Which vehicles are affected by this recall?
Jeep Grand Cherokee (2023, 2024); Jeep Grand Cherokee L (2023, 2024). Check your VIN to confirm.
What is the safety risk?
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
What is the fix?
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.